Love Mobile is prepaid, and prepaid service is generally non-refundable once your cycle has started. You pay for the month ahead, use it, and can cancel anytime with no fee — see How to pause, reactivate, or cancel your service.

If you believe there was a billing error, or you have a special situation, we will review it with you. Refund reviews are handled by our team, and a teammate will reply to confirm the outcome:

For complete details, see the Refund and Shipping policy. Plan prices are shown before applicable state and local taxes and regulatory fees, which are added at checkout and at each renewal.